All of you are Christ's body and each one is part of it.
1 Corinthians 12:27
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We have a commitment to respond to 75% of all correspondence (whether by letter, email or fax) within three working days.
Central Finance Board and other unit based investments are re-valued and interest is added to trusts on a monthly basis (CFB unit fund dividends are paid quarterly, in October, January, April and July).
It is our practice to send an acknowledgement letter, along with a statement for the period, for any monies received for particular trusts early in the following month.
Managing trustees may request statements at any time during the year and we will return one to them either by return of post or via email.
If a trust has not received any additional money during the year, managing trustees will only receive the Annual Statement via the Superintendent Minister during September after the close of the Connexional Year.
The Board meets its administrative costs by charges against funds it holds as custodian, currently 0.155% of the value of the trust holdings to raise approximately one half of its costs. The Board also has an accumulated reserve which, by direction of the Conference, it draws upon to meet the remainder of the cost of its services. As the Board contains its costs, the level of charges will be continually reviewed and any savings passed on to the managing trustees.
TMCP currently has 8,913 active trusts. These trusts have a value of £255m. This year the office received and processed £38.6m and paid out £28.8m. In June 2008 alone, the legal staff handled around 380 telephone enquiries and sent out 600 letters. On average the finance staff provides a 91% turnaround of post within 10 working days.
Copies of the audited accounts are available on request by post, enclosing an A4 SAE or to download as a PDF file (70k).
Always here to help you
Our staff continue to deal with a very high volume of enquiries and correspondence from churches and Circuits throughout the Connexion.
A dedicated member of staff will try their best to assist you or transfer your enquiry to the appropriate person.
In the 10 months to June 2008 finance staff sent 7,323 letters. Post received by them totalled 5,611 letters. An average of 71% of all finance post is dealt with in less than three days.
In June 2008 alone, the legal staff received a total of 872 letters, faxes and emails, which averaged 42 case inquiries of post per working day.
We are very aware of our need to serve you as efficiently and promptly as possible. We shall continue to improve our systems and methods of monitoring in order that our high standards are maintained.
